BUFFALO, N.Y. (WIVB) - Southwest Airlines passengers arriving at the Buffalo airport, and other airports across the country, were greeted by union workers handing out informational leaflets.
Union workers are asking for support as contract talks between their union and the company approaches two years of frustration.
The Dallas-based air carrier known as the leader in the industry is demanding concessions from their baggage handlers and other ground crew workers, including the right to "outsource" some of their jobs.
Rich Perry of the Transit Workers Union said, "It will definitely affect customer service and safety, we believe, if you don't have professionals working their flights, like we are now."
Perry questions: if Southwest contracts out the baggage handling to private company, what kind of commitment would the contract workers have to the company?
"And we are career employees. We have a vested interest in it, we're stockholders in this company, and been with this company a long time," Perry noted.
Southwest officials responded to the union's informational leafleting with a brief statement saying in part the company is making every effort to reach agreements with the unions that are rewarding, flexible and secure. And that provide wage and benefit levels that are fair to employees, allow Southwest to be competitive and ensure their long-term success.
Perry says workers are wondering if this might be their reward for providing years of good service the company is known for.
"And we are still giving that legendary customer service, professionally and correctly," Perry said.
Buffalo Police have arrested 26-year-old Nicholas Finnegan of South Buffalo and charged him with pushing Russ Ross to his death.
Buffalo police homicide detectives are investigating a fatal shooting that occurred early Saturday morning.
Police say there were 32 burglaries, 20 in Albion, five in Medina, four in Oakfield and three in the City of Lockport.
The Niagara County Sheriff's responded to Saunders Settlement Road near Comstock in Cambria Friday night after receiving a tip about a suspected meth lab.
Volunteers at Buffalo’s Salvation Army created holiday cards and gift bags for the seniors at the Golden Age Center.
Call 4 Action looked into claims this week that members of BJ's Wholesale Club were paying too much on sales tax on some deeply discounted items.