NY Attorney General’s office looking into claims Hotel Henry isn’t refunding event deposits

Local News

BUFFALO, N.Y. (WIVB)– The Office of New York Attorney General Letitia James confirms they’re looking into claims Hotel Henry is not refunding deposits to couples who booked the hotel for their wedding.

Hotel Henry announced their closure on February 16 citing financial hardship as a result of the ongoing pandemic. They will close for good on February 27.

Those with future events booked with Hotel Henry told News 4 earlier this week hotel management has reached out regarding deposits.

However, WNY couples have come forward telling us Hotel Henry will not refund their deposits, losing out on thousands of dollars.

The AG’s office is asking those having issues with Hotel Henry to file an online complaint through their office. For the complaint form, click here.

Developer Douglas Jemal says these love birds need not worry.

Jemal tells us he’s interested in taking over the hotel’s lease and is pledging to cover their deposits.

“If they can’t get them back. It’s the right thing to do and I’m doing it out of the goodness of my heart. It wasn’t done for business. It was strictly done because it’s the right thing to do. As a father of four girls. I certainly know the stress that a wedding can be,” Jemal said.

Jemal already owns several major properties in Buffalo including Seneca One and the Statler Towers.

Patrick Ryan is a digital producer who has been part of the News 4 team since 2020. See more of his work here.

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