TONAWANDA, N.Y. (WIVB) — The Northtowns and parts of Niagara county experienced the worst of Saturday’s rainfall.

Grand Island residents Joanna and Keith Frost spent almost their entire day removing large amounts of water that surrounded their home on Bedell Road.

“It’s been frustrating,” Joanna said. “Especially since since happened last week Thursday and it happened again and it’s a situation that we’ve made the town aware of and we just want to see some type of action to help it not happen as many times as it’s happened since 2016.”

The couple says this is the worst they’ve seen it and they were upset not one crew member from the town stopped by to help.

“They put a sign up, flooded road. But no, nobody has stopped by, or helped us out at all, not even a fire truck to pump some of this out,” Keith said. “Like my basement’s done. I’ve known not to keep valuable things down there for the past 5 years.”

In the next town over, crews in the Town of Tonawanda were put to work.

“We got in our water sewer two crews plus some extra personnel answering phones and our police department has ramped up their staffing as well,” Town Supervisor Joe Emminger said. “Additional dispatchers have been brought in. We’re going full board with addressing this issue.”

Dozens of streets in Tonawanda were flooded, causing issues o the roads.

“As the streets started getting flooded and quite frankly people not using common sense trying to go through the barricades or going through flooded streets, those always cause issues,” Emminger said.

Then, in Ellicott Creek Park, a few people were out enjoying the rainy weather these people took their canoe out in the street.

“We were just bored so we saw all the puddles and stuff and we helped a few people out of the floods,” said David Lanzatlla, who was out canoeing with two other people. “Then we saw this place was flooded so we thought might as well take the canoe over and take it for a spin over the road.”

Sarah Minkewicz is an Emmy-nominated reporter from Buffalo, N.Y. who has been part of the News 4 team since 2019. See more of her work here and follow her on Twitter.