SANTA CLARA, Calif. (WIVB) - Firefighters in northern California say they were hampered by Verizon throttling their mobile data service.
They're battling the largest wildfire in state history.
The Santa Clara Fire Department says a representative called Verizon to report the problem while fighting the Mendocino Complex fire.
They told the department that it needed to switch to a higher data plan at more than twice the cost.
Verizon blames a customer service mistake.