Spectrum will work with customers to claim a credit following weekend outage

Around New York State

SYRACUSE, N.Y. (WSYR-TV) – Following a widespread outage this past weekend, Spectrum says it will work with customers on getting a credit on their monthly bill.

The credit won’t be automatic. You must call Spectrum to discuss a possible credit.  Spectrum spokesperson Lara Pritchard tells Nexstar contributor WSYR, “we will work with affected customers who contact us individually.”

The number to call is 855-707-7328.

Pritchard says, “The outage was caused by weather-related fiber damage to primary and redundant networks, and our teams worked to restore service as quickly as we could.”

More Stories:

Copyright 2021 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Trending Now

Olympics News & Medal Count