ROCHESTER, N.Y. (WROC) — Wegmans issued an alert about potential double charges for some customers who made recent purchases using credit cards.
Wegmans said customers who selected credit at terminals in stores or online on August 16 may have been charged twice while using their credit or debit card. The issue did not apply to debit card users who entered their pin, and EBT purchases.
According to Wegmans, the company is working with its processor to reverse the double charges.
Read the statement from Wegmans
We recently identified an issue with credit card transactions processed on August 16th for both in-store and online orders. Some credit card transactions were inadvertently charged twice for their order, however, EBT and debit card transactions were not affected. We are working with our processor to reverse the charges. Customers will see the duplicate charges reversed in the upcoming days depending on their bank or issuer.